All West Coast Sheepskin seat covers are guaranteed against defects in workmanship and
materials for one (1) year from date-of-sale to the retail
customer if
cleaning instructions are followed (see below). This limited guarantee
applies to the first retail purchaser only and excludes normal wear and
color lightening.
Liability
is limited to the repair or replacement of the defective item. Any
other expressed or implied warranty, including any implied warranty of
merchantability or fitness, is limited to one year from date of
purchase. Some states do not allow exclusion of consequential damages
or limitations on implied warranties, so the above restrictions may not
apply to you.
To
request repair or replacement of a defective item, please return
merchandise to West Coast Sheepskin;
items must be accompanied by a sales invoice.
This
limited guarantee gives you specific legal rights, and you may also
have other rights which vary from state to state.
Washing
your Sheepskin
Sheepskin
must be dry cleaned.
Sheepskin
should not be cleaned with regular wool or leather cleaning chemicals.
It must be cleaned with a non-immersion cleaning process using a dry or
semi-dry cleaning powder composition. Heat should not be utilized
during cleaning process.
You
may notice a slight smell for several days after installation of your
sheepskin. Excessive moisture introduced during tanning will evaporate
from the sheepskin until its moisture content equates to the
surrounding relative humidity. The aroma comes from this evaporation
and will disappear within a few weeks. Be patient and keep your windows
ajar when your vehicle is parked.
Cleaning
instructions must be followed explicitly for product to remain within
the limits of the guarantee. | Universal and Stock Items
Universal and stock items can be returned
for
exchange or refund within 90 days of purchase.
On these items the purchaser must pay all
freight
charges, including charges incurred when shipping items back to West Coast Sheepskin. Returns will be subject to a 15%
re-stocking fee.
Custom
Fit and Tailor-Made Items
West Coast Sheepskin guarantees the fit,
quality and
workmanship of all custom seat covers one year from date of purchase. Any warranty concerns or errors
by the manufacturer will be corrected at no cost to the purchaser.
However, due to the custom-made nature of these products, Custom
and Tailor-Made items are not returnable for refund or exchange.
Claims of non-fit must be verified;
customers are asked
to send in a photo (digital or otherwise) showing the specifics of any
error in fit. Any fit
concerns will be corrected and the product will be returned to the
purchaser.
Please note that incorrect
installation of seat
covers can result in an improper fit. Customers may be
advised to seek professional expertise as to their seat cover
installation if they are unable to install the seat covers themselves.
This can be done by Trim and Upholstery shops. Click
here for seat cover installation instructions.
If a customer is unsure whether their seat
covers are
installed properly, they may contact us toll-free at 1-866-563-9505.
Customers are 100% responsible for
their choice
of color, fabric and correct seat style for their vehicle. |
